Intercultural Management Training
Training
Our Intercultural Management Training Offers
Intercultural Intelligence
cpd accredited programme
This 2 days training gives you the tools to develop your cultural intelligence by equipping you with a framework to decode cultures around the world, strategies to create synergies from cultural differences, and techniques to communicate efficiently with foreign colleagues, partners and suppliers .
Cross-Cultural Communication
cpd accredited programme
In this 2 days training you will explore how to influence culturally diverse people, and how to communicate, persuade and present with impact in an international and multicultural environment. You will also discover how to reduce the risk of misunderstandings and cross-cultural conflict.
Multicultural Collaboration
cpd accredited programme
This 2 days training provides practical tactics to help you collaborate more effectively across borders and cultures. Whether you’re leading your own direct reports, or building a team from disparate parts of your organization and beyond, you’ll discover how to align others’ goals and skills and gain commitment.
Global & Inclusive Leadership
cpd accredited programme
Learn how to lead inclusively and how to leverage diversity. After this 3 days training you will leave the programme, with enhanced self-awareness and self-efficiency, increased cultural intelligence skills, a wide palette of people management techniques and a refined global perspective.
International Talent Management
cpd accredited programme
This 3 days training is designed for HR professionals who are managing a multicultural and/ or geographically dispersed workforce. Learn how to harness the power of cultural diversity and implement key strategies to attract, engage, develop and retain diverse employees.
Country and Regional Briefings
customised programme
Gain country knowledge of key markets you are working with. Our workshops analyze specific country cultures in depth: you will have a better understanding of key business, management and leadership styles and practices in major countries around the world.
Multicultural Team Effectiveness
customised programme
Build and manage effective multicultural and geographically dispersed teams. We help you understand and overcome misunderstandings due to cultural differences, build trust and cohesion, enhance commitment and creativity, resolve conflicts and encourage collaboration.
International Sales & Customer Service
customised programme
In this training you will learn how to sell your products or services abroad, adapt your sales pitch, understand the local decision-making process and negotiate contracts with your international clients/ partners. You will also learn how to improve the quality of your customer service.
Intercultural Negotiation Skills
customised programme
Learn how to successfully negotiate business deals around the world. Measure the impact of cultural differences on the negotiation process. Explore bargaining styles, interpersonal dynamics, and emotions. Identify difficult tactics and develop efficient countermeasures.
Accreditation
Our CPDSO Training Accreditation
The CPD accreditation demonstrates that we are quality assured as a training provider. By choosing one of our accredited programmes you are able to claim CPD hours or points, and certification from our accredited training activities. For a 2 day training you will be eligible for 16 CPD points and 32 CPD points for our 3 days trainings.
The CPD Standards accreditation is recognised by 2,000 professional bodies, regulators and institutions in the UK that require members to complete CPD which represents over 5 million people.
The standard is recognised internationally, and has providers based across 50 countries including EUROPE, the USA and UAE.
Learning Journey
The Learning Journey
An Intercultural Management Process in 5 Steps
Our CPD accredited programs are consisting of a 5-step approach, for an effective and engaging learning journey: it takes place over a period of time and includes pre- and post-classroom digital learning, social learning, on-the-job coaching, and short workshops. The main objectives of this learning journey is to help you develop the required new competencies in the most effective way and to support the transfer of learning to the job. At the end of your learning journey, you will receive a recognized CPD accredited certificate and earn between 16 and 32 CPD points.
STEP 1. BITE-SIZED CLASSROOM TRAINING
Acquire the skills, behaviors and competencies in a highly practical, interactive and flexible modular training. Short term sessions (i.e. lunch & learn format). Grow your network and get to know multicultural participants.
STEP 2. COACHING
Apply the competencies in real time and receive ongoing feedback.
STEP 3. SELF-STUDY
Complete your learning journey with additional hours of self-study and use the forum on our ABCC Academy learning platform for collaborative learning.
STEP 4. CPD CERTIFICATE OF COMPLETION
Take a final MCQ knowledge test and receive a recognized CPD certificate of completion. Earn Continuous Professional Development (CPD) points.
STEP 5. CONTINUOUS IMPROVEMENT
Further deepen your learning through additional resources (articles, books, apps, videos, podcasts, job aids) on our learning platform ABCC Academy.
Learning Journey
Your Learning Delivery Format
Public Courses
Our Training sessions are delivered in different locations across Europe: in Switzerland, in the UK, in France and in Germany, and anywhere else in the world.
In-House Courses
Our in-house training programmes can be delivered either during 1, 2 or 3 day sessions, or split into half-day modules. Up to 12 participants for optimal effectiveness.
Live Online Courses
For geographically dispersed teams, we offer the live-online delivery option, to save time and travel costs.
TELL ME AND I WILL FORGET,
SHOW ME AND I MAY REMEMBER,
INVOLVE ME AND I WILL UNDERSTAND.
Confucius
